Legal
Hallway Test ("Hallway Test", "we", "us") operates an MCP server and related services that let a coding agent commission a real person to try a product task, then return a recording, transcript, and friction points back into that agent's context.
This policy explains what we collect, why, and what control you have — whether you're a customer commissioning tests, or a tester completing them. It applies to hallwaytest.dev, our dashboard, our MCP server, and any related apps.
The core of the service is a recorded session: a tester's screen and voice while they complete the task a customer submitted. Because of what that involves, we treat recordings as sensitive by default.
Testers are shown the task and asked for explicit, informed consent before every recorded session. A tester can stop a recording at any point, and can request removal of a specific session after the fact.
Customers are responsible for not routing testers through flows that require entering real payment details, government identifiers, or other sensitive data that isn't necessary to evaluate the task. We reserve the right to reject or redact any task that asks for this.
Recordings and transcripts are made available only to the customer who commissioned the task and to Hallway Test staff who need them to operate or moderate the service.
We keep session recordings and transcripts for as long as the associated account is active, or as needed to resolve a dispute, after which they're deleted on a rolling schedule. Account and billing records are kept for as long as required for tax and accounting purposes. You can request earlier deletion at any time; see Your rights and choices.
Recordings, transcripts, and account data are encrypted in transit and at rest. Access is limited to systems and staff who need it to operate the service, and every access to a raw recording is logged. No method of transmission or storage is perfectly secure, so we can't guarantee absolute security, but we work to keep these protections current.
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. Testers can additionally request that a specific recording be deleted after a session is complete, subject to any dispute or fraud review already in progress.
To exercise any of these rights, contact us using the details in Contact us. We'll respond within the timeframe required by applicable law.
We and our service providers may process data in countries other than the one you live in. Where that involves a transfer out of the EEA, UK, or Switzerland, we rely on recognized safeguards such as standard contractual clauses.
Hallway Test is intended for people 18 and older. We don't knowingly collect personal information from anyone under 18, whether as a customer or a tester. If you believe a minor has provided us data, contact us and we'll remove it.
We'll update the effective date above whenever this policy changes, and post material changes here before they take effect. Continued use of Hallway Test after a change means you accept the updated policy.
Questions about this policy or a request related to your data can be sent to privacy@hallwaytest.dev.